A Digital Twin is an AI companion trained on the knowledge, expertise, communication style, and likeness of a specific person — a professor, sales trainer, or subject-matter expert. Once created, the Digital Twin is available to every learner simultaneously, across time zones and languages, without requiring a single extra hour of that person's time.
What makes a Digital Twin different from a chatbot
A chatbot answers questions from a database. A Digital Twin mentors. It carries the expertise, personality, and communication style of the person it represents. Learners can have real conversations — they can pause mid-lesson to ask a question, challenge an idea, explore a topic deeper, or ask for a different explanation. The Digital Twin adapts in real time and remembers previous sessions, so every interaction builds on the last.
Memory that builds across sessions
Digital Twins in Napster Learn retain memory of each learner's history. Every conversation makes the learning smarter and more personal. The Twin knows what the learner has already covered, where they struggled, and what they understood well — and uses that context in every future session.
Faculty Digital Twins — Higher Education
For universities and colleges, faculty Digital Twins let top professors reach every student — not just those in their class section, and not just during office hours. A professor's knowledge and teaching style is preserved and made available at any hour, in any language, without adding to their workload.
Employee Digital Twins — Enterprise
For enterprise organisations, Digital Twins replicate the knowledge of top performers, SMEs, and institutional experts. A Digital Twin of your best sales leader can onboard hundreds of new hires simultaneously. A senior engineer's process knowledge can be scaled to the entire organisation without booking a single additional hour of their time.
How to create a Digital Twin
Digital Twins are created from:
- A photo or video reference for the avatar (v1 uses a still photo; v2 uses a reference video for higher-quality lip-sync)
- Knowledge base materials — documents, slides, course materials, or recorded interviews that capture the person's expertise
- A voice recording for voice cloning (v2 can extract the voice directly from the reference video — no separate recording needed)
For video upload requirements and photo guidelines, see Custom Avatar Images: What Works and What Doesn't.
Tip
To create a Digital Twin of another person (not yourself), written consent from that person is required before creation. See the Terms of Service — Digital Twins section for the full consent requirements.