No. Napster does not use your conversation data to train AI models, and does not permit its AI model providers to use Napster customer data for model training purposes.
What this means
- Your conversations with AI Companions, Digital Twins, and other Napster AI features are not used to train or fine-tune any AI model.
- Napster's enterprise model providers (including Microsoft Azure OpenAI and Google Gemini) are contractually prohibited from using Napster customer data for model training.
- Napster does not sell your personal data.
What Napster does use your data for
Napster may use your conversation data — accessible only to authorized personnel — for the following limited purposes:
- Quality assurance and abuse prevention
- Dispute resolution and claims defense
- Regulatory compliance and incident investigation
- Anonymized and aggregated technical data (such as usage volumes and error rates, which cannot identify you) may be used to improve general service functionality
Your data is encrypted
All conversation data is encrypted in transit and at rest within Napster-controlled infrastructure, consistent with industry-standard security practices.
For full details, see the Napster Privacy Policy and the Terms of Service (No Model Training on Customer Data section).