You can delete your Napster account and request deletion of your personal data at any time.
Delete your account
- Sign in to your account at app.napster.com.
- Go to Account Settings.
- Select Delete Account and follow the on-screen steps.
Alternatively, you can contact CustomerCare@napster.com to request account deletion.
What happens when you delete your account
- Your account and profile information are permanently deleted.
- Any Content or Artifacts you created through the Service are removed from our systems, subject to our data retention obligations under applicable law.
- Licenses you granted to Napster to use your Content end when it is deleted.
- Any payment obligations or indemnification obligations incurred before deletion remain in effect.
Request a copy of your data before deleting
Before deleting your account, you may request a copy of your personal data in accordance with our data portability practices and applicable law. Contact CustomerCare@napster.com to make a data portability request.
Digital Twins
If you have created a Digital Twin, you can request deletion of your Digital Twin separately through Account Settings or by contacting Customer Care. Deletion of your Digital Twin is subject to Napster's then-current data retention and deletion policies.
For more information, see the Napster Privacy Policy and Terms of Service.