Data Privacy & Security
- Can Napster fine-tune the model used?
- Does the Napster platform offer support for empathic behavior?
- Can I trust the Napster platform security?
- Are Digital Twins created within the platform protected from public access?
- Is all data used by the platform encrypted in flight and at rest?
- Is data collected as part of using Napster Spaces shared with 3rd parties or used to train models?
- Can I choose the country or region where my data is stored and processed?
- Where is my data stored and processed?
- Is Napster audited for ISO 27001 or SOC-2?
- Can users opt out of transcript recording?
- Is the solution GDPR and CCPA compliant?
- Is my data or interaction information ever shared publicly?
- What data do you collect from interactions between the AI agent and users? Where and how long is it stored?
- Do you process any Personally Identifiable Information (PII)? What if a user logs in or mentions their name?