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Articles in this section

  • Is the solution GDPR and CCPA compliant?
  • Do you process any Personally Identifiable Information (PII)? What if a user logs in or mentions their name?
  • Is Napster audited for ISO 27001 or SOC-2?
  • Can I trust the Napster platform security?
  • What data do you collect from interactions between the AI agent and users? Where and how long is it stored?
  • Where is my data stored and processed?
  • Can I choose the country or region where my data is stored and processed?
  • Is all data used by the platform encrypted in flight and at rest?
  • Is data collected as part of using Napster Agent shared with 3rd parties or used to train models?
  • Can users opt out of transcript recording?
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Where is my data stored and processed?

All data associated with Napster Agent is stored and processed in a multi-tenant environment hosted on Microsoft Azure

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