A Napster Station's screen looks wrong, frozen or black — what do I do?

1. From the station log, choose Request → Screenshot to see exactly what's on every display the station drives.
2. Use Identify this station to make it flash on screen. If the flash appears, the app is running and drawing.
3. Use Restart app, which fixes most frozen-app cases in seconds.
4. If that doesn't help, use Reboot station. This takes the kiosk offline for a couple of minutes.

You can also open remote desktop to look at and control the machine directly.