Symptoms
After transferring an Azure subscription from a both personal and business Microsoft accounts are supported
Resolution
The Napster Omniagent API is now in public preview on the Azure Marketplace — no prior allowlisting or support approval is needed. The recommended fix is to create a new subscription directly from your business Microsoft account by following the setup guide.
Step-by-step fix
- Sign out of the Omniagent API dashboard completely.
- Sign into the Azure Portal using your business Microsoft account.
- Follow the Azure resource setup guide to create a new Napster Omniagent API resource.
- Once deployment completes, click Go to Napster Companion API from the resource page — this links the correct organisation to your new subscription.
- Go to API Keys in the dashboard to generate your key.
Note: Do not use the old personal-account organisation for further development. API keys and projects under it cannot be migrated to the new one.
Confirmed fix: Creating a fresh subscription directly under the business Microsoft account resolves the subscription warning and unblocks API access.