Overview
This article answers common questions about using Napster AI Music, including access, plans, and features.
Common Questions
Can I try Napster for free?
Absolutely! You get 100 free credits to explore the platform, try live AI mentorship, and even generate your own songs with our AI producers across every genre.
Do I need a credit card to start?
Nope. Create your free account and enjoy 100 credits on us—no card required.
What happens after I exceed my monthly credits?
We'll notify you when you're close to your limit. You can then buy one of the credit packs or wait until a new billing period begins and your credits are refreshed.
What happens if I don't use all my credits?
Credits included with your monthly or annual subscription do not roll over between billing cycles. However, credits from standalone credit packs never expire.
Can I upgrade or cancel anytime?
Yes—make changes in My Account → Billing. Updates take effect at the next billing cycle.
How are my credits consumed?
We always use the credits that come with your active monthly or annual subscription first. If you finish those early, we automatically switch to any additional credit packs you've purchased (they never expire). This ensures the credits that would disappear at the end of the cycle are used first, giving you maximum value.
Helpful Notes
- Most questions can be answered from your account and billing pages
- You can search the Help Center for detailed guides