Account and Billing

Billing Questions

• How do I update my credit card?
• Why do I see extra charges on my credit card?
• Payment Methods
• I thought I had a free trial - why was I charged?
• Can I get a refund?
• Why is Napster on my card twice?

Account Questions

• Unsubscribe from email
• Why can't I use a promotion on my account?
• My account is under an old email address

Manage Your Account

• How do I reactivate my Napster account
• How do I reset my password?
• Changing your payment method
• How to redeem Napster basic subscription coupon code
• Closing your account
• How do I manage device authorizations?