Where can I get help? You can contact: Napster Customer Support via the app or website at https://help.napster.com/hc/en-us/requests/new or email us directly to help@napster.com Related articles What will happen to my old playlists and saved songs? What if I don’t want the new Napster app? Why am I being billed the same price if the service changed? Do I need to do anything right now? Is this change permanent?