The default battery settings on your Samsung phone might cause songs to skip or not play when streaming music with the Napster app.
Here's how to keep streaming music uninterrupted:
1. Turn off a feature on your phone called “Battery Optimization” for the Napster app. This is called "Monitored Apps" on some devices.
2. Remove Napster from the “Always Sleeping Apps” category to keep music stopping or skipping.
The steps shown below will differ depending on the Samsung model and version of Android. For more specific instructions for your Samsung device, please visit the Samsung Smart simulator or contact your mobile carrier.
Steps to disable Battery Optimization
Steps to Remove Napster from Sleeping Apps
On Android 11 Samsung will prevent apps work in background by default unless you exclude apps from battery optimizations. This is a severe divergence from standard Android process management policies. To keep your apps working properly make sure you enable:
Settings > Apps > Your App > Battery > Battery optimization > All apps > Napster app > Don’t optimize.
Yes, this is a long way to go! Devs cannot ask for it automatically as they risk being kicked out from Play Store due to policy violations.