We’ve tried to make our Help Site as helpful as possible so that you can get your questions answered immediately. Please take a look at the self-serve topics and information below as they provide answers to our most common questions. If you can't find an immediate answer to your question, you can contact us using the buttons at the bottom of this page. We do not offer phone support, however our agents are ready to assist you via live chat, for your immediate needs, Monday - Friday from 6 AM to 6 PM PT / Saturday - Sunday from 6 AM to 5 PM PT or by email, for your less urgent inquiries, at anytime. Our state-of-the-art live chat system allows us to troubleshoot your technical issues and deliver information to you in the fastest, most effective way possible and can be used from your PC, Mac, or right from your mobile device.
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You can chat with a Napster Support Representative in real time! Monday to Friday : 6:00am to 6:00pm PST & Saturday to Sunday : 6:00am to 5:00pm PST Click on the chat icon on the left or click HERE to chat with us. ( Configure or disable Pop-up blocker if you can't see the chatbox )
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Having problems connecting with a Napster Support representative? Send us a message. Our representative will aim to email you back within 24 hours. Click on the Email icon on the left or click HERE to send us an email. |
