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Apple iOS unRadio guide

Everything you need to get most from unRadio on iOS.

Get the App

1.  Open the App Store
2.  Search for Napster
3.  Tap Install

Sign In

1. Open the app
2. Tap Sign In 
3. Sign in with Facebook or your Napster username.

Forgot your Napster password? Reset it here.

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Main Menu

Swipe right or tap the menu icon

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Home Screen

Swipe up & down for more sections

1.    Main menu
2.    Recent stations. Swipe L to R for more, or tap the play icon
3.    Start a station based on artist or song
4.    Stations you saved
5.    Your listening history
6.    Songs you favorited using the heart icon
7.    Programmed stations by music type
8.    Live stations from around the country
9.    What other Napster members are listening to
10.  [not shown] Featured staff picks, curated playlists, & video interviews 

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My Stations

Stations you saved

1. Tap My Stations from the Home screen
2. Tap the + icon to remove a station

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Stations By Genre

 Programmed stations by category

1. Tap Stations By Genre from the Home screen
2. Tap a Genre to see programmed stations
3. Tap a station name to start playing
4. Tap the + icon to add to My Stations
i_station_by_genre.png 

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Live Radio

Radio from around the country

1. Tap Live Radio from the Home screen
2. Tap the Search icon. Enter station call letters
3. Tap a station name to start playing
4. Tap the + icon to add to My Station

i_live_radio_1_boxed.png 

 i_live_radio_search_boxed.png

Featured

Our staff picks, curated playlists, & video interviews

1. Tap Featured from the Home screen
2. Tap All Genres to narrow by music type
3. Tap the picture to start playing
4. Tap the words to read more

 i_featured.png

TrackMatch

Hear a song on TV, in a club, or on Live Radio? Find it in the Napster catalog.

1. Tap TrackMatch from the main menu
2. Tap the microphone icon to start matching
3. Tap the + icon to remove tracks, view the album, or share.
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The Player

1. Return to mini player
2. Bluetooth & Chromecast
3. Equalizer
4. Favorite a song
5. Options like Add to My Stations, Share, Add to Favorites & View Album
6. Song progress slider
7. Thumbs up to make a station smarter
8. Back one song [not available in some stations]
9. Play / Pause
10. Forward one song
11. Thumbs down to make a station smarter
12. Open the Radio Tuner

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Settings

App settings.

Swipe right or tap the menu, then tap Settings

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Troubleshooting

The steps below fix most issues. Napster requires iOS 6 or higher.

1.  Completely shut off your device and turn it back on

2.  Check for an app update

3.  Sign out of the app and back in:
       1. Tap Settings in the app.
       2. Tap Sign Out

4.  Force close the app:
      1.  Press the physical button once on the iOS device to close Napster
      2.  Press the physical button twice to show background apps
      3.  For iOS 6, press and hold Napster until the red circle appears, then tap the circle
      4.  For iOS 7 scroll to Napster and swipe up

5.  Ensure there is some free space by checking iOS Settings > About > Available.

6.  Switch between WiFi, cell, & airplane mode.

7.  Turn off High Quality downloads and streams.
     1. Tap Settings in the app
     2. Scroll to High Quality Audio
     3. Set both Downloads and Streaming to OFF

8.  Deauthorize & reauthorize the device from your account.
     1. Sign in to https://account.Napster.com
     2. Click "Authorization"
     3. Scroll to your iOS device
     4. Click "Deauthorize"
     5. Open the Napster mobile app and sign back in to reauthorize

9.  Restore the app. Library and playlists are safe, but saved songs are removed.
      1.  Tap Settings in the app.
      2.  Tap Restore Default Settings
      3.  Re-download any saved songs

10.  If all else fails, uninstall & reinstall the app.
     1.  Press & hold the app icon
     2.  When the icons shake, tap the "X"
     3.  Tap Delete

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