We're here to help

Android App Guide

 

Everything you need to get the most from our Android app.

Get the App

1.  Open Google Play
2.  Search for Napster
3.  Tap Install

 

 

How to sign up for Napster

 

Sign In

1. Open the app
2. Tap Sign In 
3. Sign in with Facebook or your Napster username.

Forgot your Napster password? Reset it here.

 

Main Menu

Swipe right or tap the menu icon

 

Home Screen

Swipe up & down for more sections

1. Search
2. App Settings
3. My Music - your library & playlists
4. Featured
5. New Releases
6. Popular
7. Browse Genres & More

 

1. Search

A. Tap the magnifying glass on the main screen

B. Tap on the box that says "Find artist, tracks, playlists & albums"

C. Enter the name of an artist, album or track.

 

2. My Music - your library, favorites & playlists

A. Swipe right or tap the menu icon

B. Tap My Music

or

A. Tap "View My Music" on the Home Screen.

 

 

Music Tiles

Choose any of the tiles to find out more about the music and moods being offered. You can also add the playlist to your own playlist, queue and/or library

 

Users Profile

Click on your Profile icon (Menu, @<username), to see your top charts, listener network and much more

Listener network & Sharing Playlists with friends

Click on the Listener network to see what is trending from listeners like you. Click in any of the other listeners to see their playlists. It has to be set to Public in order to be available to your circle of friends

 

 

3. Featured

Staff picks & posts

1. Tap Featured from the Home screen
2. Tap the picture to start playing
3. Tap the words to read more

 

 

4. Radio

1. Main menu
2. Search
3. Options & Settings
4. Recent stations
5. Create your own station
6. Stations you saved
7. Listening history
8. Programmed stations by genre
9. Live radio from around the world

6. Browse Genres & More

User can browse the Napster catalog and find their favorite music through a convenient, user-friendly way.

 11.jpg

12.jpg

13.jpg

The Main Player

  1. Equalizer
  2. Share
  3. Favorite
  4. Options
  5. Progress Bar
  6. Repeat
  7. Previous track
  8. Play / Pause
  9. Next Track
  10. Shuffle

 14.jpg

Organize Your Music

1. Tap an album or song
2. Tap the options button
3. Tap an option

 

 

Edit a Playlist

1. Tap a playlist
2. Tap the + icon, the tap Edit Playlist
3. Tap the X circle to remove songs
4. Drag up or down to reorder songs

 23.jpg

Delete a Playlist

1. Tap a playlist
2. Tap the + icon, then Remove Playlist

 

Download Music

1. Tap the down-arrow icon to download playlists or albums
2. For individual songs, tap the + icon, the tap Download

 Access Your Downloads

1.  Swipe right or tap the menu icon
2.  Tap My Music
3.  Tap Downloads at the top

 Add to the Queue

1.  Select a song, album, or playlist
2.  Tap the + icon
3.  Tap Add To Queue

 Edit the Queue

1. Tap Queue from the main menu
2. Tap the + icon, then tap Edit
3. Drag up and down to reorder
4. Tap the X to remove

 TrackMatch

Hear a song on TV, in a club, or Live Radio? Find it in the Napster catalog.

1. Tap TrackMatch from the main menu
2. Tap the microphone icon to start matching
3. After a match tap the + icon to remove tracks, view album, or share.

 26.jpg

Music Inbox

 

To know more about "Music Inbox", click here.

 

App Settings

App settings and account management.

Swipe right or tap the menu, then tap Settings

 

AUTO Mode Menu

On the main menu, click on the car icon

 

KIDS Mode

On the main menu, click on the Kids icon

Troubleshooting

The steps below fix most issues.

1.  Completely shut off your device and turn it back on

2.  Check for an app update

3.  Sign out and then back in:
     1. Tap the Napster icon
     2. Tap Settings
     3. Tap Sign Out 

4.  Ensure there is free space by checking Android Settings > Storage.

5.  Switch between WiFi, cell, & airplane mode.

6.  Set Date & Time automatically
      1. Tap Android Settings
      2. Tap Date & Time
      3. Choose Automatic Date and Time
      4. Open Napster 
      5. Tap the main menu
      6. Tap Settings
      7. Tap Sign Out
      8. Sign back in

7.  Clear the Napster app data. Library and playlists are safe, but saved songs are removed.
       1.  Tap Android Settings
       2.  Tap Applications
       3.  Tap Manage Applications
       4.  Tap Napster
       5.  Tap Clear Data
       6.  Re-download any saved songs

8.  Clear the Napster app cache. Library and playlists are safe, but saved songs are removed.
      1.  Tap Android Settings
      2.  Tap Applications
      3.  Tap Manage Applications
      4.  Tap Napster
      5.  Tap Clear Cache
      6.  Re-download any saved songs

9. If all else fails, uninstall & reinstall the app.
        1.  Tap the phone's Menu button
        2.  Tap Settings
        3.  Tap Applications
        4.  Tap Manage Applications
        5.  Scroll to Napster
        6.  Tap Uninstall

 
 
 
Was this article helpful?
0 out of 0 found this helpful