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How to fix installation issues with Napster 6 PC Client

This article contains instructions for resolving the error " Application cannot be started, Contact the application vendor" that happens when installing Napster 6 PC software as shown in the screenshot below. 

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To resolve this issue, follow the steps given below:

Solution 1 :

1. Open Task Manager

2. Click on “Processes” tab

3. Find the below mentioned processes, right-click on them and click on “End Task” or “End Process”.

       1. Napster.exe

       2. NapsterDevices.exe

       3. NapsterWindowsMedia.exe

 4.  Click Here to download the Napster 6 PC software and try to install it.

 

Solution 2

  1. Click on CTRL+R to get the Run Box as show in the image below

Run_Box.png 

     2.Type “%appdata%” in the Run box and click “OK' to go to appdata/Roaming folder

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3. Please click on “Appdata” between the username and Roaming as given below to go to the “Appdata” folder.

2015-01-29_4-39-16.jpg

 4. Double-click on “Local” folder and “Apps” folder

2015-01-29_4-42-19.jpg

  5. You will find a folder with the name “2.0”. Right-click on it and click on “delete” to delete the folder.

  6. Close all the windows and Click Here to download the Napster 6 PC software and try to install it.

 

If the issue is still not resolved, please "Click Here" to contact Napster Support 

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